I purchased a VM8 4 years ago, and it has been nothing but a money pit. I call it the Delorean because it looks great, but is always breaking down.
I have had countless experiences with customer service, always getting the same 'your item is no longer under warranty' issue. While it was under warranty, I had to replace 4/5 modules- that's in the first year! Should have known it then. Since then I have replaced the capnography module twice, the ECG module 3 times and the pulse ox 3 times and the blood pressure module once, then I just left it when it broke again.
They gave me a 1/2 price deal the first time, then gave me the 'special' price the 2nd time. I'm pretty well resolved to sending it to the junkyard as it's just costing me money.
Reason of review: Bad quality.
Monetary Loss: $8000.