We purchased a VSM7, veterinary blood pressure monitor, from VetSpecs only to have it consistently breakdown. After repeated complaints we received an "upgrade" to a VSM8 which is also always broken.
We spent $700 in one year to purchase new parts for the VSM8 and it still does not work. I contacted Casey at VetSpecs and was told that the VSM7 they manufactured was so inferior they pulled it from the market. I was also told that the $700 we spent on replacement parts was twice the normal amount for the average VSM8 owner. When I inquired about a "free" replacement part in order to get our VSM8 up and running Casey informed me that they would do nothing to help us ever.
When I suggested that I may resort to a negative online posting about VetSpecs he encouraged me!
He said "We have so many negative reviews about us one more will not hurt". This company is a nightmare-do not buy their products EVER!!!